Privacy Policy

How we handle your personal data

Last updated:

1. Introduction

kiaev5.se ("we", "us" or "the Website") respects your privacy and is committed to protecting your personal data. This privacy policy describes how we collect, use and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Swedish data protection legislation.

2. Data Controller

The data controller responsible for the processing of your personal data is:

3. What data do we collect?

We may collect the following categories of personal data:

3.1 Information you provide voluntarily

  • Name and email address (via contact form).
  • Phone number (if you provide it).
  • Messages and enquiries you send to us.

3.2 Information collected automatically

  • IP address (anonymised).
  • Browser type and operating system.
  • Pages you visit and time spent on the website.
  • Referral URL (where you came from).
  • Cookie data (see our Cookie Policy).

4. Legal basis for processing

We process your personal data based on the following legal bases (pursuant to GDPR Article 6):

  • Consent (Art. 6.1a): For cookies that are not strictly necessary and for marketing.
  • Legitimate interest (Art. 6.1f): For web analytics and website improvements.
  • Contract (Art. 6.1b): To respond to your enquiry via the contact form.

5. How do we use your data?

  • Respond to your enquiries and provide the information you request.
  • Improve the website's content and user experience.
  • Analyse website traffic to understand how visitors use the site.
  • Send relevant information if you have consented to this.

6. Sharing of data

We never sell your personal data. We may share data with:

  • Service providers: Hosting providers, email services and analytics tools that process data on our behalf.
  • Authorities: Where required by law.

All service providers are bound by data processing agreements in accordance with GDPR.

7. Transfers to third countries

Some of our service providers may be based outside the EU/EEA. In such cases we ensure that appropriate safeguards are in place, such as EU standard contractual clauses or adequacy decisions.

8. Retention period

  • Contact details: Stored for a maximum of 12 months after last contact.
  • Analytics data: Anonymised after 26 months.
  • Cookie data: See our Cookie Policy for retention periods per cookie.

9. Your rights

Under GDPR you have the following rights:

  • Right of access: You may request a copy of the personal data we process about you.
  • Right to rectification: You may request that inaccurate data be corrected.
  • Right to erasure: You may request that your data be deleted ("the right to be forgotten").
  • Right to restriction: You may request that processing be restricted under certain circumstances.
  • Right to data portability: You may request that your data be transferred to another service provider.
  • Right to object: You may object to processing based on legitimate interest.
  • Right to withdraw consent: You may withdraw your consent at any time.

Contact us at info@kiaev5.se to exercise your rights.

10. Complaints

If you believe that we are processing your personal data in breach of GDPR, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY):

11. Changes to this policy

We may update this privacy policy as needed. In the event of material changes we will notify you via the Website. We recommend that you periodically review this page.

12. Contact

For questions about this privacy policy, please contact us: